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  • Getting Started

  • Troubleshooting and Product Guides

  • Heart Rate Training

  • Features

    Status, classes, and challenges questions answered here.

  • Myzone Profile

    Personal details, settings, and preferences.

  • Myzone App

  • Shipping, Orders and Warranty Policy

  • Integrations

    Find articles on how to pair Myzone with other apps and wearbles!

  • Myzone Operators

    Help guides and how-to's for owners and staff at licensed Myzone facilities.

Promoted articles

  • New User FAQ
  • How Do I Wear my Myzone Belt?
  • How Do I Wash my Myzone Belt?
  • When Do I Need to Replace my Myzone Strap?
  • Getting Started with your MZ-Switch
  • MZ-Switch FAQ's
  • Am I Wearing the Correct Strap for my MZ-Switch?
  • Why Am I Missing All or Part of my Workout?
  • Why Can't I Connect to the Myzone App?
  • Max Heart Rate Basics
  • How Myzone Status Works
  • How do I change, add, or remove my Myzone Device ID?
  • Warranty Returns
  • Apple Watch Integration
  • Why Aren't Tiles Displaying on my Screen?
  • Workout Upload Issues: Gaps in Graphs and Doubled Workouts
  • Workout Upload Issues: Missing or Delayed
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