Learn about connections, app basics and added features, and app support.
Heart Rate Training
Troubleshooting and Product Guides
Find out how to edit personal details, settings, devices, and preferences.
Shipping, Orders and Warranty Policy
Find articles on how to pair Myzone with other apps and wearbles!
Help guides and how-to's for owners and staff at licensed Myzone facilities.
- New User FAQ
- How Do I Wear my Myzone Belt?
- How Do I Clean my Myzone Belt?
- When Do I Need to Replace my Myzone Strap?
- Getting Started with your MZ-Switch
- Am I Wearing the Correct Strap for my MZ-Switch?
- MZ-Switch FAQ's
- How Myzone Status Works
- Max Heart Rate Basics
- Why is my workout missing (performed at a Myzone gym)?
- Why can't I connect to the Myzone App via Bluetooth?
- How do I change, add, or remove my Myzone Device ID?
- Warranty Returns
- Using Myzone with an Apple Watch
- Owner Account Login Issue Solution
- Why Aren't Tiles Displaying on my Screen?
- Workout Upload Issues: Gaps in Graphs and Doubled Workouts
- Workout Upload Issues: Missing or Delayed