Troubleshooting and Product Guides
Heart Rate Training
Status, classes, and challenges questions answered here.
Personal details, settings, and preferences.
Shipping, Orders and Warranty Policy
Find articles on how to pair Myzone with other apps and wearbles!
Help guides and how-to's for owners and staff at licensed Myzone facilities.
- New User FAQ
- How Do I Wear my Myzone Belt?
- How Do I Wash my Myzone Belt?
- When Do I Need to Replace my Myzone Strap?
- Getting Started with your MZ-Switch
- MZ-Switch FAQ's
- Am I Wearing the Correct Strap for my MZ-Switch?
- Why Am I Missing All or Part of my Workout?
- Why Can't I Connect to the Myzone App?
- Max Heart Rate Basics
- How Myzone Status Works
- How do I change, add, or remove my Myzone Device ID?
- Warranty Returns
- Apple Watch Integration
- Why Aren't Tiles Displaying on my Screen?
- Workout Upload Issues: Gaps in Graphs and Doubled Workouts
- Workout Upload Issues: Missing or Delayed