Welcome to Myzone! We're excited that you're ready to get started with your belt and begin earning MEPs. You might have already viewed How To Register Your Belt and are wondering the purpose of a facility code. Each Myzone account must have a facility code tied to it in order to register the belt and the facility code is merely just an 'identification code' that associates your profile to that club or region.
If you recently purchased your Myzone belt from a facility, they most likely have a facility code tied to their gym and will be best to ask the gym staff their facility code.
If you did not purchase your belt from a facility and would like to join our awesome community via your country region, check out this helpful article on Regional Country Facility Codes to find your country's facility code.
Q: I belong to 2 gyms, can my Myzone account have more than 1 facility code tied to it?
Unfortunately not. Your Myzone account can only be associated with 1 facility code at a time. If you belong to 2 facilities, we reccommend choosing your "home" gym or the gym you frequent the most. Please also know that regardless what facility code is associated with your profile, you will still display on any facility that supports the in-club Myzone software so keep on MEPing!
Q: Will I still receive my workout if I go to another gym with a different facility code than mine?
Yes, if you workout at another gym with a different facility code, you will still receive your workout given that the facility's in-club Myzone display is connected to their internet.
Q: What happens if I want to change my facility code?
No worries! You can change your facility code at anytime you wish. However, this can only be completed by someone on our Myzone Techinal Support team. Please submit a ticket here or jump on a live chat to request the change to your new facility code.