There are two (2) ways to navigate in the software -- either by wireless keyboard (supplied by Myzone if you have purchased an Intel PC Stick) or Remote Access which entails using a secondary device such as a smartphone or an additional desktop.
It will be essential that you and your club staff have the ability to navigate in the Myzone software for classes and in doing so, accessing the software remotely instead of a wireless keyboard is the preferred method. Providing an easier way for your staff to interact with the software will make it easier for your club staff to use timers, load classes, and check members onto the screen before class.
Before getting started with Remote Access, you will need to turn the feature 'on' in the software first:
Step 1: Ensure that Remote Access is turned 'on' in your Myzone software.
- Use your wireless keyboard and navigate to the upper right-hand corner, then click on the Myzone logo to access the main menu.
- Select Unlock your Admin, then type in your administrative password.
- Click on Settings.
- Click on Remote Access
- Turn "on" Remote -- this will be turned on if you see the green circle enabled.
Step 2: Connect your smartphone to the same WIFI network that is running the Myzone software at the facility through the settings of your phone.
After you have completed both steps above, you can access the IP address to navigate in the software one of two ways:
1) Directly through the IP address displayed on your Myzone screen
2) Via the Myzone App Settings
1) Direct IP Address from Myzone Software
After remote access has been enabled, within the same Remote Access Setting, select Show Remote URL. The setting is enabled ‘on’ when a green circle appears. Once enabled, the IP address will appear in the upper left-hand corner of the Myzone software.
Step 1: Once you have confirmed your secondary device is on the same WIFI network the Myzone software is on, open a web browser on your smartphone and type in the URL address found on your Myzone software in the upper left-hand corner into the web browser.
Step 2: Once the web browser has loaded successfully, your device will route you directly to your Mtyzone console's IP address where you will get prompted to type in your administrative password (TIP: the password is the same password to unlock your admin).
Step 3: Once the software is accessed remotely, you'll see 3 white hash marks in the upper left corner of your web browser which when selected, will open to the software main menu.
TIP: Save the IP address in your web browser as a bookmark on your smart phone’s home page for easier access.
2) Via Myzone App
If you wish to not display the IP address on your Myzone software, you may use Remote Access through the Myzone app. When viewing the Remote Access settings, conﬁrm Show Remote URL is turned ‘oﬀ’. This is identiﬁed with a black circle.
NOTE: Your console must be named in the Myzone software ﬁrst in order to use Remote Access from your Myzone app. This can be found in Settings, under Console Name.
Step 1: Open your Myzone app and access Settings located in the upper right corner of your home screen (cog).
Step 2: Once in settings, scroll down to Utility, then select Console Remote.
Step 3: It will list the name of the consoles at your facility*, choose the console you want to navigate remotely. Once selected, you will get routed to a web browser on your device directly via the IP address provided for your Myzone console.
*Consoles will only be listed if your Myzone software has been named. To double-check, access the software by clicking on the Myzone logo>unlocking admin>typing in admin password>selecting Console Name.
Step 4: Once the web browser has loaded successfully, your device will route you directly to your Mtyzone console's IP address where you will get prompted to type in your administrative password (TIP: the password is the same password to unlock your admin).
Step 5: Once the software is accessed remotely, you'll see 3 white hash marks in the upper left corner of your web browser which when selected, will open to the software main menu.
TIP: Save that handy wireless keyboard! Be sure to switch off and stow away in a safe place to be used as a backup. If you need to back out of the Myzone software at any time, you will only be able to do so with your wireless keyboard.
If the above steps do not work, please contact Myzone Technical Support who will be able to assist you further. Technical support can be available by submitting a case ticket HERE: https://myzonesupport.zendesk.com/hc/en-us