There are two (2) ways to navigate in the software -- the wireless keyboard or using a secondary device such as a smart phone or additional desktop. Accessing the software remotely is the preferred way to navigate in your software for your staff/trainers as it's a bit easier to engage and use instead of with the wireless keyboard. Below are the steps to set up remote access within your facility:
Step 1: Ensure that Remote Access and Remote URL are turned "on" in your Myzone software.
- Use your wireless keyboard and click on the Myzone logo to access main menu
- Unlock your Admin, type in your adminstrative password
- Click on Settings
- Click on Remote Access
- Turn "on" Remote and Show Remote URL -- these will be turned on if you see the green circle enabled.
Step 2: Connect your smartphone to the same WIFI network that is running the Myzone software at the club through your phone settings.
Step 3: Open a web browser on your smart phone, then type the IP address found on your Myzone software in the upper left corner into the web browser of your smart phone.
Step 4: Once you get to the Myzone page, type in your administrative password.
Step 5: Once the software is accessed remotely, you'll see 3 white hashmarks in the upper left corner of your web browser which when clicked on, will open to the software main menu.
TIP: Save that handy wireless keyboard! Be sure to switch off and stow away in a safe place to be used as a backup. If you need to back out of the Myzone software at any time, you will only be able to do so with your wireless keyboard.
If the above steps do not work, please contact your account manager or Myzone Technical Support who will be able to assist you further.