BEFORE YOU BEGIN
Moisten the black sensors on the inside of the red strap and ensure that it has direct skin contact. Most people wear the belt with the module in the center of their chest, but if you are having trouble, rotate the strap so that the black module is positioned to the left or on your back. Many people do
find better connection here!
SNUG IS BEST
The belt should be tight enough that it does not shift with movement, but not to the point of discomfort.
CHECK YOUR BATTERY LEVEL
With your belt on and activated, open your app and tap My Tile on the navigation bar. If your battery is below 20%, it is time to replace it. The MZ-1 uses a 5V coin battery. Twist the battery cover off the back of your module(a coin works great for this!) and insert a new battery. Please note these are not sold by Myzone but are easy to find at most stores.
KEEP IT CLEAN
Salt build-up on your strap can cause performance issues and shorten the life of your strap. Rinse your strap after each workout, and once a week (or every five uses), give your strap a good clean in the washing machine, then lay flat or hang to dry. Also, periodically wipe around the snaps
of the module with a damp cloth or cotton swab. Avoid using rubbing alcohol or other solvents, as that can break down the components of your belt.
If these steps do not help, test the module on a different strap to determine which piece
is the faulty component.
REPLACING YOUR MYZONE STRAP
Sooner or later, just like the rest of your workout gear, your belt will need replacing. Generally speaking, you will need to replace your strap after 9-12 months of use. This is just a guide and depends on how often you wear your belt, how hard you train and whether you regularly swap it with spares.
When the time comes to say goodbye to your trusty workout companion, simply head to buy.myzone.org to order a new strap and keep your MEP count growing!
Sweat. Rinse. Repeat. Replace.