BEFORE YOU BEGIN
Moisten the black sensors on the inside of the red strap and ensure that it has direct skin contact. Most people wear the belt with the module in the center of their chest, but if you are having trouble, rotate the strap so that the black module is positioned to the left or on your back. Many people do
find better connection here!
SNUG IS BEST
The belt should be tight enough that it does not shift with movement, but not to the point of discomfort.
CHECK YOUR BATTERY LEVEL
With your belt on and activated, open the Myzone app and tap My Tile on the navigation bar. Your battery level displays below your % effort. You will also receive a pop-up notification in the app when it drops below 20% (please enable notifications for Myzone to receive this message).
If you notice it is below 20%, snap the module into its charging cable and plug in to a computer USB or 5v charging block to get fully charged up for next time and avoid data loss. The blinking red light means it is charging. It will be steady green at 100%.
KEEP IT CLEAN
Salt build-up on your strap can cause performance issues and shorten the life of your strap. Rinse your strap after each workout, and once a week (or every five uses), give your strap a good clean in the washing machine, then lay flat or hang to dry. Also, periodically wipe around the snaps of the module with a damp cloth or cotton swab.
Avoid using rubbing alcohol or other solvents, as that can break down the components of your belt.
If these steps do not help, test the module on a different strap to determine which piece
is the faulty component.
REPLACING YOUR MYZONE STRAP
Sooner or later, just like the rest of your workout gear, your strap will need replacing. Generally speaking, you will need to replace your strap after 9-12 months of use. This is just a guide and depends on how often you wear your belt, how hard you train and whether you regularly swap it with spares.
When the time comes to say goodbye to your trusty workout companion, simply head to buy.myzone.org to order a new strap and keep your MEP count growing!
Sweat. Rinse. Repeat. Replace.