Troubleshooting and Product Guides

Belt Not Connecting

• Why won't my MZ-Switch connect?
• Why won't my MZ-1 connect?
• Why won't my MZ-3 connect?

Missing Workout Data

• Why is my workout missing (performed at a Myzone gym)?
• Why are there gaps in my workout?
• Why is my workout missing (performed outside a Myzone gym)?

Bluetooth and Account Issues

• Why can't I connect to the Myzone App via Bluetooth?
• Can I Manually Add MEPs to my Account?
• Why can't I log into my account?

Myzone Products

• Myzone Strap Composition
• Product Comparison Chart: MZ-1, MZ-3, and MZ-Switch
• Compression Sports Shirt & Sports Bra: Sizing and General Care Tips
• How do I pair my MZ-60 watch?
• MZ-20 Home Scale